CMG AI Assistant
AI Assistant for CMG
To better support our patients and help with the high volume of calls our office receives, we have introduced a new AI-powered voice assistant to make it easier and faster for you to get help when you call us.
Our voice assistant can help you directly with many common requests, including:
- Scheduling an appointment
- Rescheduling or cancelling an appointment
- Prescription refill requests
- Referral questions
- Lab-related questions
- Medical record requests
- General office information
- Creating a callback request for our team
When you call our office, the voice assistant will ask a few questions to understand what you need and guide you through your request.
This new option is designed to help you get assistance more quickly and make it easier to reach our office, especially during times when we are receiving a high number of calls.
Our team is still here to support you, and we hope this new service makes your experience with our office more convenient.
For medical emergencies, please call 911 or go to the nearest emergency room.
